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Incorporating user-generated content into eSports web design

Definition of user-generated content (UGC)

User-generated content (UGC) refers to any type of content created and published by users rather than by the organization or company itself. UGC can take many forms, such as social media posts, videos, images, comments, reviews, and more. It is a powerful tool for engagement, as it allows users to become active participants in the creation and sharing of content. In the context of eSports, UGC can be used to build a community around a team or organization, create buzz and excitement around events, and provide a more authentic and personalized experience for fans.

Explanation of why UGC is important for eSports organizations

UGC is important for eSports organizations for several reasons:

  • Authenticity: UGC provides a level of authenticity that traditional marketing efforts can’t replicate. When fans create content about a team or organization, it comes from a genuine place of passion and enthusiasm, making it more relatable and trustworthy.
  • Engagement: UGC encourages engagement between the organization and its fans. By creating and sharing content, fans become active participants in the brand’s story rather than passive consumers.
  • Community building: UGC helps to build a sense of community among fans. When users see that others are creating and sharing content related to the brand, it reinforces their connection to the organization and creates a shared experience.
  • Marketing: UGC can also be a powerful marketing tool. When fans share their content on social media and other channels, it can help to amplify the organization’s reach and increase brand awareness.

UGC is a valuable asset for eSports organizations, helping them to create an engaged community around their brand and build a loyal fan base. Incorporating UGC into website design can provide a unique and compelling user experience that sets the organization apart from its competitors.

Benefits of incorporating UGC into eSports web design

Incorporating user-generated content (UGC) into eSports web design can have several benefits for organizations, including:

  • Increased engagement: By allowing fans and followers to contribute to the content on the website, eSports organizations can increase engagement levels and create a more interactive experience.
  • Authenticity: UGC can add an element of authenticity to the website, as it comes directly from fans and players rather than being curated by the organization.
  • Cost-effectiveness: Creating high-quality content can be expensive, but UGC can be a cost-effective way to generate content and keep the website updated with fresh material.
  • Community building: UGC can help build a sense of community among fans and followers, as they are given a platform to share their thoughts and connect with like-minded individuals.
  • SEO benefits: Incorporating UGC into the website can also have SEO benefits, as search engines tend to favor websites with fresh, relevant content.
  • Diversification of content: UGC can add diversity to the content on the website, as it can come in many different forms, such as photos, videos, blogs, and social media posts.

Types of UGC for eSports organizations

User-generated content (UGC) has become an integral part of the eSports industry, allowing fans to participate and engage with their favorite teams and players actively. There are various types of UGC that eSports organizations can incorporate into their web design to enhance the user experience and increase fan engagement. Here are some of the most common types of UGC:

  • Fan art and graphics: Fans often create unique and creative artwork and graphics featuring their favorite teams and players. Incorporating fan art and graphics into the website design can add a personal touch and showcase the passion and creativity of the fan base.
  • Video content: Fans often create highlight reels, montages, and other video content featuring their favorite teams and players. Including fan-made videos on the website can add a dynamic element and provide a more diverse range of content for visitors.
  • Social media posts: Social media platforms like Twitter and Instagram are popular among eSports fans and provide a platform for fans to share their thoughts, opinions, and experiences with their favorite teams and players. Incorporating social media feeds or displaying user-generated social media posts on the website can enhance the sense of community and keep fans engaged.
  • User reviews and ratings: Reviews and ratings from fans can provide valuable feedback for eSports organizations and help build credibility and trust with visitors. Including user-generated reviews and ratings on the website can also encourage fan engagement and create a sense of transparency.
  • Fan forums and discussion boards: Many eSports organizations have dedicated fan forums and discussion boards where fans can connect, discuss their favorite teams and players, and share their thoughts and opinions. Incorporating these forums and boards into the website can provide a space for fans to engage with each other and create a sense of community.

By incorporating these types of user-generated content into their website design, eSports organizations can not only enhance the user experience but also foster a sense of community and increase fan engagement.

Best practices for incorporating UGC into eSports web design

Moderation and content curation

Moderation and content curation are critical aspects of incorporating user-generated content (UGC) into eSports web design. While UGC can be an excellent way to engage fans and build a community, it can also pose risks, such as inappropriate content, spam, and fake news. As such, it is essential for eSports organizations to implement effective moderation and content curation practices to ensure the quality and safety of UGC on their websites.

Here are some best practices for moderation and content curation in eSports web design:

  • Set clear guidelines: Clearly define what kind of UGC is allowed and what is not. This will help fans understand what is acceptable and prevent inappropriate content from being posted.
  • Implement moderation tools: Use automated moderation tools, such as profanity filters and image recognition software, to detect and remove inappropriate content before it is posted.
  • Hire moderators: Assign trained moderators to review and approve UGC before it is posted. This ensures that all content meets the organization’s standards and policies.
  • Encourage user reporting: Encourage fans to report inappropriate content they come across. This helps moderators quickly identify and remove problematic content.
  • Regularly review content: Regularly review UGC to ensure that it is up-to-date and relevant. Outdated or irrelevant content can negatively impact the user experience and community engagement.

League of Legends

League of Legends community forums, where moderators monitor user-generated posts and comments to ensure that they are relevant and appropriate.

Overwatch

Overwatch’s Play of the Game feature showcases the best plays from user-submitted gameplay footage. The content is reviewed and approved by Blizzard’s team of moderators to ensure its quality.

Liquipedia

Team Liquid’s Liquipedia is a community-driven wiki where fans can contribute to and update information on players, teams, and tournaments. Moderators review and approve all changes before they are published to ensure accuracy and quality.

Dota 2

Dota 2’s in-game reporting system allows players to report inappropriate behavior, such as harassment and cheating. Reports are reviewed by moderators, and appropriate actions are taken against offending players.

The PUBG

The PUBG Mobile Club Open tournament encourages fans to submit their own content, such as videos and livestreams, for a chance to win prizes.

FIFA

The FIFA eWorld Cup features a “Fan Zone” section on its website where users can submit their own FIFA-related content, such as gameplay tips or team analysis.

Encouraging and incentivizing UGC submissions

Encouraging and incentivizing user-generated content (UGC) submissions can be an effective way for eSports organizations to engage with their fans and build a stronger community. Here are some ways to encourage and incentivize UGC submissions in eSports:

  • Contests and giveaways: Organizing contests and giveaways can motivate fans to create and submit UGC. For example, an organization can ask fans to submit videos or pictures of themselves playing the organization’s game, and the best submission can win a prize.
  • Fan spotlights: Highlighting UGC submissions from fans on the organization’s website or social media accounts can encourage other fans to submit their own content. This can also make fans feel valued and appreciated.
  • Collaboration opportunities: Offering opportunities for fans to collaborate with the organization on projects or events can encourage them to create and submit UGC. For example, an organization can ask fans to design merchandise for the organization or to help organize a fan event.
  • Recognition and rewards: Recognizing and rewarding fans for their UGC submissions can motivate them to continue creating and submitting content. This can be as simple as featuring their name or username on the organization’s website or social media accounts or offering them exclusive content or rewards.
  • Social media campaigns: Creating social media campaigns that encourage fans to create and share UGC can be an effective way to reach a wider audience and increase engagement. For example, an organization can create a hashtag that fans can use to share their UGC on social media and feature the best submissions on the organization’s website or social media accounts.

Giving credit to UGC creators

Giving credit to UGC creators is an important aspect of incorporating user-generated content into eSports web design. It not only recognizes the efforts and contributions of the creators, but it also fosters a sense of community and encourages further participation. Here are some ways to give credit to UGC creators:

  • Tagging: One simple way to give credit is to tag the creator’s social media handles or usernames when featuring their content on the website or social media channels.
  • Attribution: Another way is to attribute the creator’s name or username directly on the content, either through a watermark or caption.
  • Featured Creator Section: Consider creating a dedicated section on the website to feature the work of UGC creators. This can also provide a platform for showcasing their talent and growing their following.
  • Contests and Incentives: Offering incentives, such as prizes or recognition, for the best UGC submissions can encourage more participation and provide recognition for the creators.
  • Terms and Conditions: Establishing clear terms and conditions for the use of UGC on the website can also help protect the rights of the creators and ensure they are properly credited for their work.

Giving credit to UGC creators not only shows appreciation for their efforts but can also help build a positive reputation for the eSports organization and foster a sense of community among fans and content creators.

Examples of successful implementation of UGC in eSports web design

  • Reddit’s /r/GlobalOffensive: The subreddit /r/GlobalOffensive is a popular online community for the Counter-Strike: Global Offensive (CS: GO) community. The subreddit features a weekly highlight reel of the best plays submitted by the community, and the highlights are then shared on the CS: GO website, giving users the opportunity to have their content showcased on a larger platform.
  • Call of Duty: The official Call of Duty website features a section called “Community,” which includes a variety of user-generated content such as fan art, game clips, and community events. The content is curated by the Call of Duty team, and users can submit their own content for consideration.
  • Dota 2: The Dota 2 website has a section called “Workshop,” which allows users to submit their own in-game item designs for consideration. The designs that are accepted by the Dota 2 team are added to the game, and the creators are given a share of the revenue generated by the sale of those items.
  • Blizzard’s Overwatch League: The Overwatch League features a fan art section on their website, where users can submit their Overwatch-themed artwork for a chance to be featured on the official website and social media channels. This not only encourages users to submit their content but also promotes engagement and community involvement.
  • Fortnite’s Creative Mode: Fortnite’s Creative Mode allows players to build their own custom game modes, maps, and worlds. The most popular creations are often shared on the official Fortnite website and social media channels, giving creators the opportunity to have their content seen by a larger audience.
  • Riot Games’ League of Legends: Riot Games encourages users to submit their fan art and cosplay creations for a chance to be featured on the official website and social media channels. This not only showcases the creativity of the community but also promotes engagement and a sense of community involvement.
  • Team Liquid’s LiquidLegends: LiquidLegends is an online community for fans of the League of Legends team, Team Liquid. The website features a user-submitted content section where fans can submit their own articles, guides, and videos related to Team Liquid and League of Legends. This not only encourages user-generated content but also promotes community involvement and engagement.

Esports Teams also have successful examples of integrating UGC on their websites:

  • Team Liquid: Team Liquid is a multi-game eSports organization that features fan art and highlights of fans on its website. They also feature user-submitted content on their social media channels.
  • Fnatic: Fnatic, a professional eSports organization, has a dedicated page on its website for fans to submit content. They incentivize fans to participate by offering prizes and giveaways for those whose content is selected.
  • Cloud9: Cloud9, a North American eSports organization, incorporates user-generated content in its website design. They have a dedicated section on their homepage for social media feeds featuring UGC.
  • G2 Esports: G2 Esports, a European-based eSports organization, features fan art and highlights on its website. They also encourage fans to participate in their contests and offer rewards for those whose content is selected.
  • 100 Thieves: 100 Thieves, a Los Angeles-based eSports organization, has a dedicated page on their website for fans to submit their own designs for merchandise. They also feature fan art and highlights on their social media channels.

Conclusion

User-generated content (UGC) has become an integral part of building a strong and engaged community of fans and players in the eSports industry. UGC allows fans and players to participate in the creation and sharing of content, making them feel more connected to their favorite teams and games. By incorporating UGC into website design, eSports organizations can not only enhance the user experience but also increase engagement and build brand loyalty. Some benefits of UGC include:

Authenticity: UGC is seen as more authentic and trustworthy than traditional marketing content, as it comes from real fans and players who have first-hand experience with the games and teams.

Community building: UGC allows fans and players to connect with each other, fostering a sense of community and belonging.

Increased engagement: UGC can increase engagement by encouraging fans and players to interact with the website and each other.

Cost-effective: UGC is often free or low-cost, making it a cost-effective way to create content.

To fully harness the power of UGC, eSports organizations must prioritize moderation and content curation to ensure that the content on their website is appropriate and aligns with their brand values. Additionally, incentivizing UGC submissions and giving credit to creators can encourage fans and players to participate in content creation. In the end, incorporating UGC into website design is essential for building a strong and engaged community of fans and players in the eSports industry. By doing so, eSports organizations can increase engagement, build brand loyalty, and foster a sense of community among their audience.

 

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